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12/8/2014 5:02:44 PM
PT Network Hi Ian,



So you can see the rail stations on the map, with the PT data this should now segregate each of the modes for you.




Regards, Admin
12/8/2014 5:17:04 PM
PT Network Hi Ian,



Sorry, on the main window, can you see the breakdown of PT stops as shown on the attached image?
12/8/2014 5:47:53 PM
PT Network And the rail stations are coded as rail - if you look at a rail service can you confirm the travelmode says Rail under the service information.
12/11/2014 10:14:54 AM
PT Network Hi Ian,



Have you had any luck with this at all? I would suggest trying to re-load the PT data into a new project, please let me know if this works ok.
12/11/2014 10:30:33 AM
PT Network Hi Ian,



Ok great, let me know how you get on - it does seem strange why the rail information is not being used.
12/15/2014 12:09:59 PM
Somerset Stroke Service Review In the spring of 2014, Somerset CCG set out to discover how a proposed centralised stroke service, based at Taunton Hospital, would affect the population of Somerset as a whole – a large county measuring 1,330 square miles and 70 miles across. Previously, the service review had assumed that a redesign involving the planned cessation of stroke services at Yeovil Hospital would offer the county’s patients clinical benefits, but a sophisticated analytical tool was needed to confirm this. Therefore the SWCS Geographical Information System (GIS) team was tasked with a systematic analysis of how the proposed changes would impact them.



Read what happened in the case study on our website
1/5/2015 11:29:08 AM
Error, HELP! Hi Marc,



We are trying a new deployment method of TRACC, pleasego to Internet Explorer and go to this address: -
http://www.basemap.co.uk/Products/DrTracc/publish.html
I hope this will then run and find the installation issue....
Regards, ADMIN
1/5/2015 12:01:29 PM
Error, HELP! Hi Marc,



Can you send a screenshot of just DR TRACC without anything else - leave the local DB for the moment. Many thanks, Admin
1/5/2015 12:30:29 PM
Error, HELP! Hi Marc,



Can you please try and un-install both versions of the Microsoft Access Driver using Add/Remove programs - it seems you have both the 32 and 64 BIT versions installed....
1/5/2015 1:59:38 PM
Error, HELP! Ok, please can you confirm the version and architecture of Office - please go into an office application and go File> Help then let me know if it says 32 or 64 BIT.
1/5/2015 2:18:08 PM
Error, HELP! It seems widows is 64 BIT and Office is 32BIT, this means that we can only install the 32 BIT version of TRACC. Please un-install TRACC and install the 32BIT version from - http://www.basemap.co.uk/products/TRACC/32bit/Setup_X86.zip
1/5/2015 4:00:50 PM
Error, HELP! Sorry to ask this, can you please load up the new DR TRACC you installed today and send a screenshot - do you know if we can access your machine via TeamViewer? It might be worthwhile raising a support ticket and connecting to your machine to have a look....
1/5/2015 5:27:35 PM
Error, HELP! Many thanks for that, it seems you have a 64BIT version ofthe access drive installed, please can you remove this using add/removeprograms and install from the following link : - http://www.basemap.co.uk/products/TRACC/PreRequirements/ace/AccessDatabaseEngine2010_x86.zip
If this still fails to work please raise a support ticketand a member of staff here will connect to your machine tomorrow.
1/6/2015 10:04:22 AM
Error, HELP! Great News! Glad we got there in the end!
2/3/2015 11:21:49 AM
Creating a Basic Contour Please find attached a PDF guide and data on how to create a basic contour and report from TRACC.
2/3/2015 11:25:56 AM
Using the Local Accessibility Calculator Please find a PDF guide attached on how to use the local accessibility calculator.
2/11/2015 4:37:33 PM
PT Search & Select function Hi Ian,



When you do a service search, there's a tickbox that should allow you to suspend them from the search screen. Hope this helps,




Admin
2/26/2015 10:57:47 AM
New DfT/OS Road Network - Includes Cycle Paths Just bringing this to your attention:-



https://www.gov.uk/government/news/3-million-mapping-project-to-transform-road-improvements-and-maintenance




What do you think about this new dataset? Great news it's going to be part of the PSMA and also a new OpenDataset to replace Merdiain2.
2/26/2015 11:54:40 AM
TRACC very slow in writing results to a csv file Hi Jonno.



You can increase the speed in the settings file - under database settings try and increase the bulk copy number of rows option.




Unfortunately, if writing via a network connection - it will be limited to the network available speed as well.




Regards, Admin
6/12/2015 4:11:43 PM
Am I using 32/64 BIT version of TRACC? Please find a step by step guide to work out which version of TRACC you're using?
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